Confirmation

Thank You — Your Request Has Been Received

We have received your submission at rigiddrift.com. A confirmation has been sent to the email address you provided. Our team normally replies within one business day.

What Happens Next

  1. We review your request and verify the details provided.
  2. We confirm availability, price and rental conditions in writing before any order is placed.
  3. You receive the rental agreement or offer, including pricing, deposit, insurance and cancellation terms.

Your Rights as a Consumer

Before placing an order you are entitled to mandatory pre-contract information under the Law of Ukraine No. 3153-IX "On Consumer Protection" and the Law of Ukraine No. 675-VIII "On Electronic Commerce". You may withdraw from a distance contract under the conditions set out in that law. All rental vehicles carry compulsory motor third-party liability insurance under the Law of Ukraine No. 1961-IV "On Compulsory Civil Liability Insurance of Owners of Land Vehicles".

Complaints

Send complaints to contact@rigiddrift.com or +380 635 109 2837. You may also address the State Service for Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba) of Ukraine on consumer rights protection matters.